Boy am I having "one of those days"....
I've got a most notorious pest/member phoning up every 5 minutes to ask if we've got certain titles. After 10 calls I had to tell him to stop. "Mate, compile you're list of enquiries and THEN call."
I've got some old couple arguing that they didn't know that the dvd "Knowing" was a new release. Of course they did! They took it from the new release shelf, paid the new release price and the cover is clearly marked with "1 Night New Release" (they claim it wasn't). I offered to slice the late fee in half but they were still stroppy.
My delivery of Pink Panther 2 was seven untits short and the distributor's system is currently down so I cannot track where the other copies have got to.
Some kid trambled muddy gumboots through the shop.
Some dickhead forced their after hour returns through a small covered slot beneath our front door. They had to break the seal in order to do so when there is a perfectly good (and large) returns box less than a meter away.
Some guy tries to use his sisters account but didn't have a membership card. He cracked the shits and gave me attitude and said "Look, we've been through this before" to which I replied "Oh, so you know our policies and know importance of having a membership card?"
Some bitch cracks the shits at me because the titles she wanted to rent are currently out to other members. Sorry, not exactly my fault.
And it's only lunch time.