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So a woman approaches the counter with a dvd in hand. The second I see her I can tell that she's a cow (you can pick em' a mile away). I politely ask for her membership card and she replies "Haven't got one". I respond with "okay then, I'll just need to grab your licence please". She huffs and sifts through her purse, making it seem like the greatest effort in the world. She eventually finds it and puts it infront of me "happy" she asks.
And so I start searching for her account in my system without much luck. I tell her that I am having difficulty finding her in my system and I ask if she is actually a member already (you'd be amazed at the amount of people who dont think they need to be members to rent). She huffs again and says "I'm in your system. I've hired from here a thousand times" to which I say "yes I understand that, but is the account under your name? Because you are definately not in our system". Her response gets a little narkier "Yes dammit, I haven't got time for this". And that was my cue to retaliate.... i respond "excuse me ma'am, I am simply trying to find you in the system and cannot. You're name isn't in here at all and I am merely asking if perhaps its under someone elses name in the system? This is a good example of the importance of having a membership card, its makes life much easier". After some more back-and-forth she remains admiment that HER name is in our system and I decide to ask her what her husband's name is. She says "John"* and what do you know, ACCOUNT LOCATED!!!! Thank God I'm leaving early today! Enjoy your weekend folks!
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This one will crack you up....
I was sitting behind the counter processing a few orders when a big fat guy walked in the door. I greeted him with my ususal "Hi mate, how are ya?" to which he replied "good thanks". He then went into the shop and started browsing. After five minutes he decided to leave... at the exact same moment a woman came to the counter with her selection of rentals. As the guy passes me I say "have a good one mate" to which he stopped and looked at me and replied "and you get some sleep". I wasn't sure what he meant and I responded with "sorry?". He said "you look like shit mate. You need to get some sleep". I was kind of taken back by his unessessary forwardness and said "gee, thanks a lot". He responds "you look absolutely terrible, you know vitimin c would help you out a lot". He then turned to the woman at the counter and said "don't you think this guy looks terrible?". And this is hilarious... The woman responded with an acid tongue "how about you loose 100 godamn tonns and then perhaps you can be a rude, obnoxious pig!" The man left and neither myself or the woman could believe what had just happened. The woman reassured me that I look fine and said that she hopes the fat pig drops dead. Too Funny. We get all types!! |
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